REBUILDING LIVES & HOMES
CUSTOM HOMES BUILT
YEARLY AVERAGE HOMES AND BUSINESSES RESTORED
LEADERS IN ESTIMATING • PERSONAL PROJECT MANAGERS • PROFESSIONAL CRAFTSMANSHIP • #1 IN CUSTOMER SERVICE
J. Perkins – Chicago 2018
Kenneth and Janice P. – South Holland, IL 2018
Micheal “Rahni” Flowers - Chicago 2017
“Our design required attention to detail and Del Mar provided this, along with great customer service.”
Grace and Dave – Hyde Park 2017
“Dear Ryan, we wanted to thank you and the team for your support, compassion and generosity.”
Doug G. – Homewood 2017
M. Erkmanis – Libertyville 2017
Edie Dobrez – Homewood 2017
J. Busbey – Marengo 2017
R. Perezchica – Munster, IN 2017
J. Duster – Chicago 2016
R. Lee – Homewood 2016
T. Nelson – Glenview 2016
C. Purnell – Chicago 2016
R. Jennings – Chicago 2014
M. Latta – Channahon 2012
R. Kolkebeck – Park Forest 2013
T. Faulk – Chicago 2013
W. Howe – Chicago 2012
L. Hunt – Darien 2012
J. Foriest – Olympia Fields 2014
Jacqueline T. – Darien 2015
L. Lett – Meridian, MS 2015
Lisa A. – Marietta, GA 2015
Kristina G. – Lockport 2015
Amelia A. – Steger 2015
Mary B. – Chicago 2015
A Prieto – Tinley Park 2015
Jude V. – Matteson 2015
Rasheda J. – Chicago 2015
Wendell P. – Country Club Hills 2015
WHY CHOOSE US?
Del Mar’s Story
Del Mar Builders specializes in Damage Restoration and Custom Home Design. When a family experiences a devasting loss such as a house fire, it is our mission to not just restore property but to restore lives!
“In the building profession, the incalculable value of human life demands nothing less than the highest moral considerations.”
Leadership guides employees at Del Mar toward a social responsibility – helping others who’ve experienced an emotional loss. Top priorities at Del Mar Builders are the needs of our customers, without your complete satisfaction we do not exist!
Our company’s foundation is built on trust. Don Hudek founded Del Mar Builders 36 years ago. The story of Del Mar Builders is an interesting one. Before the company focused on Damage Restoration, Don owned a dry cleaning service. He built relationships with the community by cleaning their clothes. The ultimate customer service business! Clothes represent how one carries him or herself. Don’s customers trusted him on moral ethics; that he’d provide personal exceptional quality service in a timely manner. In 1980, Don Hudek started taking care of people at a whole new level.
Del Mar became a Fire and Damage Restoration Company. The new company’s moral ground copied Don’s ethical values; building relationships, earning the customer’s trust and providing exceptional service on a timely basis. The motif of family and treating customers like family carried over to the construction site.
“A job is not done until the customer is satisfied!”
Don passed away in 2013 and left the business to his son, Mike Hudek. Mike had now experienced two losses in a very short time, the death of his father and the death of his sister. In times of loss it’s natural to give up, yet Mike’s family values to persevere through loss molded Del Mar’s mission to help others in need.
“To gain trust, we must be believable so that another will have confidence in our ability to keep our word, do our part, and follow through on expectations set.”
A quick response team, accurate estimates, professional craftsmanship and our word makes Del Mar a leader in Fire, Water and Wind Restoration.
Del Mar Builders has become a preferred contractor by insurance companies! Why is that? Because we have proven our ability to supply their clients with exceptional customer service. When a homeowner hires us, the client has our whole company working for them. Systems and procedures have been set into place so that each employee at Del Mar is familiar with each homeowner’s personal restoration needs. Also, we just don’t have general estimators, each Del Mar inspector is an expert at their field! Supplied with industry leading estimating software technology our inspectors provide consistent, timely and accurate estimates. This speeds up the recovery process! A personal project manager is assigned to each homeowner to guide them through the recovery process, keeping them up to date with building styles and the latest material trends. Our estimators and project managers will work together with your Insurance company to make sure you gain back what you’ve lost. We look out for you!
Industry awards and peer recognition is nice, yet what drives Del Mar Builders is each employee’s personal ethical values. That is what unites our company! We add compassion to each family’s loss and guarantee that we will deliver and follow through – exceeding each homeowner’s expectations. At the end of the day we at Del Mar each feel good that we have gone above and beyond to deliver exceptional customer service. Who are we unless we care for others? We do whatever it takes. Why? Because we care!
A Trusted Insurance Recommended Contractor!
WE CAN HELP YOU WITH YOUR CLAIM
What should my first steps be?
If your home has been damaged or destroyed, you are likely to feel overwhelmed by the loss and by the repair, replace and recovery process that lies ahead. If your property was insured, that insurance policy is the best vehicle to get you back home. If this is your first experience with a large insurance claim, recognize that it’s basically a business negotiation.
When it comes to insurance lingo, laws and construction estimating…you’re not on a level playing field with the experienced insurance company. But although you may be unfamiliar with your policy and the process in general, there are laws and rules that give you rights. Use them to negotiate and recover the full benefits you’re entitled to under the policy you paid for.
Our goal is to help you understand the process and your rights so you can be your own best advocate and know where and how to get help if you need it.
Start by reading your policy’s “declarations page”. It shows how your policy is divided into coverage categories: Dwelling (“Coverage A”), Other Structures (“Coverage B”), Personal Property (“Coverage C”), Loss of Use/Additional Living Expenses (“Coverage D”), as well as other categories such as liability and medical payments. You may also have additional “Endorsements” or extras that may be listed on your declaration page.
Do your best to read your policy over and over until you have a basic understanding of what’s in it. If you don’t have a complete and current copy, ask for one (in writing) and make sure you and the company adjuster are working off the same document. There’s math involved in figuring out how much you’re entitled to for dwelling replacement , debris removal, trees and building code compliance. If you rely only on the company adjuster to calculate your losses, you may leave money on the table. Consider filing a Request for Assistance with the State Department of insurance and/or hiring an experienced and reputable policyholder lawyer or public adjuster to help you.
How can I get a fair claim settlement?
If you’re like most people, your home is your biggest asset. Insurance companies often read their policies with a bias that is too much in their own favor. Don’t accept an insurance company’s calculation of what they owe on your claim without getting other opinions.
You paid good money for insurance benefits and good claim service. Do your best to settle your claim directly with your adjuster/insurer. Try getting help from elected officials, case managers and government agencies. But if you run out of energy or time, or feel you’re over your head, hire qualified professional help. Depending on your particular situation, a construction professional, policyholder attorney or a reputable public adjuster can make a huge difference in getting you back home without further delays and aggravation. But always be careful before hiring anyone or signing contracts. Scam artists prey on disaster victims.
What are the most common post-disaster insurance problems?
- Not having enough coverage (“underinsured”)
- Confusion over what’s covered and what’s not
- “Lowball” estimates and settlement offers
- The adjuster assigned to the claim is unpleasant or hard to work with
- Differences of opinion over scopes and values of losses
The insurance company pricing guidelines don't match what local contractors are charging?
Computers don’t repair and build homes…licensed contractors do. Your insurance company owes you for what an experienced and reputable contractor would charge you to do the required work to put your home back to its pre-loss condition. Insurance companies use guideline pricing and “Xactimate” (computerized home replacement cost estimating software) to predict how much materials and labor should cost. But an estimate prepared by a qualified local, licensed and bonded contractor who has visited the loss site and reviewed information about the pre-loss structure is generally the most reliable basis for a claim settlement.
Better Business Bureau
Del Mar Builders is an A+ BBB Accredited Company. The BBB helps you find companies you can trust!
DMB is a leader of a credentialed network of more than 4,800 contractors specializing in emergency response, general repairs, disaster restoration, and all manner of general residential and commercial restoration work, backed by a 3 year contractor workmanship warranty.
The Apartment Building Owners and Managers Association
ABOMA represents over 600 high-rise and walk-up residential buildings located in the Chicago area, containing over 400,000 units with over 600,000 owners and residences. As supplier members servicing ABOMA, Del Mar Builders facilitates the exchange of ideas regarding the design, construction and restoration of apartments, condominiums and high-rise residential buildings.
Del Mar is proud to be accepted as a member of an exclusive club of Damage Restoration Companies. The Restoration Industry Association is the oldest trade association representing the restoration and reconstruction industry. RIA promotes the highest ethical standards; positively influencing regulations and governmental actions; and advancing the safety, image, efficiency, and competitiveness of industry members.
- 2017 HBAGC Gold Key Award – Commercial Remodel – Olympia Fields Country Club
- 2017 HBAGC Silver Key Award – Commercial Interior Design – Van Cleef Hair Studio
- 2017 HBAGC Silver Key Award – Commercial Remodel – Van Cleef Hair Studio
- 2017 BBB – Torch Award Nominee
- 2016 HBAGC – Gold Key Award Recipient for “Excellence in Housing Design”
- 2016 Contractor Connection Top Performer – Ranked #3 best managed repair program in response time and estimate delivery
- 2015 Contractor Connection Top Performer – Ranked #1 managed repair program in response time and estimate delivery
- 2015 BBB – No Complaints Award
- 2013 Contractor Connection “Golden Hammer” Top Performer Award – Del Mar stands out from other restoration companies in regards to customer satisfaction, communication with customers, accuracy of estimates, time efficiency & high quality work
Custom design build
Expert Designs with Your Vision in Mind
your del mar team
Office Support Staff
Calumet City, IN (Main Campus)
Park Ridge, IL
We are a restoration company with 40 years of experience restoring and building custom homes.