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REBUILDING LIVES & HOMES

CALL FOR AN ESTIMATE 800.298.0900

CUSTOM HOMES BUILT

YEARLY AVERAGE HOMES RESTORED

DAMAGE RESTORATIONS

– licensed, bonded, insured – 3 year labor warranty – 35+ years experience – 5 YEAR WARRANTY

Associations & Memberships

WHY CHOOSE US

Our Story

Del Mar Builders specializes in Damage Restoration and Custom Home Design.  When a family experiences a devasting loss such as a house fire, it is our mission to not just restore property but to restore lives!

“In the building profession, the incalculable value of human life demands nothing less than the highest moral considerations.”

Leadership guides employees at Del Mar toward a social responsibility – helping others who’ve experienced an emotional loss.  Top priorities at Del Mar Builders are the needs of our customers, without your complete satisfaction we do not exist!

Our company’s foundation is built on trust.  Don Hudek founded Del Mar Builders 36 years ago.  The story of Del Mar Builders is an interesting one.  Before the company focused on Damage Restoration, Don owned a dry cleaning service.  He built relationships with the community by cleaning their clothes.  The ultimate customer service business!  Clothes represent how one carries him or herself.  Don’s customers trusted him on moral ethics; that he’d provide personal exceptional quality service in a timely manner.  In 1980, Don Hudek started taking care of people at a whole new level. 

Del Mar became a Fire and Damage Restoration Company. The new company’s moral ground copied Don’s ethical values; building relationships, earning the customer’s trust and providing exceptional service on a timely basis. The motif of family and treating customers like family carried over to the construction site.

“A job is not done until the customer is satisfied!”

Don passed away in 2013 and left the business to his son, Mike Hudek.  Mike had now experienced two losses in a very short time, the death of his father and the death of his sister.  In times of loss it’s natural to give up, yet Mike’s family values to persevere through loss molded Del Mar’s mission to help others in need.

“To gain trust, we must be believable so that another will have confidence in our ability to keep our word, do our part, and follow through on expectations set.”

A quick response team, accurate estimates, professional craftsmanship and our word makes Del Mar a leader in Fire, Water and Wind Restoration.

Del Mar Builders has become a preferred contractor by insurance companies!  Why is that?  Because we have proven our ability to supply their clients with exceptional customer service. When a homeowner hires us, the client has our whole company working for them.  Systems and procedures have been set into place so that each employee at Del Mar is familiar with each homeowner’s personal restoration needs.  Also, we just don’t have general estimators, each Del Mar inspector is an expert at their field!  Supplied with industry leading estimating software technology our inspectors provide consistent, timely and accurate estimates.  This speeds up the recovery process!  A personal project manager is assigned to each homeowner to guide them through the recovery process, keeping them up to date with building styles and the latest material trends.  Our estimators and project managers will work together with your Insurance company to make sure you gain back what you’ve lost.  We look out for you!

Industry awards and peer recognition is nice, yet what drives Del Mar Builders is each employee’s personal ethical values.  That is what unites our company! We add compassion to each family’s loss and guarantee that we will deliver and follow through – exceeding each homeowner’s expectations.  At the end of the day we at Del Mar each feel good that we have gone above and beyond to deliver exceptional customer service.  Who are we unless we care for others?  We do whatever it takes.  Why?  Because we care!    

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TESTIMONIALS

LEADERS IN ESTIMATING • PERSONAL PROJECT MANAGERS • PROFESSIONAL CRAFTSMANSHIP • GUARANTEED LABOR • #1 IN CUSTOMER SERVICE

To God be the glory for authentic workers who took pride in completing a job and making sure all was well done.

- V. Adams

I can’t express enough my appreciation for the job that was just completed – on time, on budget and extremely well done.

- M. Buckle

After the initial shock of what happened, it even became fun re-inventing the house and watching it all come together.

- S. O'Dell

Sergio D.

“Del Mar Builders makes the entire process look so easy and stress free.”

David H.

“I used this company at the recommendation of Usaa to make water damage repairs to my sister in laws house they were great prompt efficient. Good price very satisfied Highly recommend.”

Wendy Howe

“This testimonial is to bring to your attention the outstanding service I received from my project manager and Del Mar Builders. I am very delighted to have had the pleasure of working with Del Mar Builders during this emotional reconstruction of my home.”

Joseph & JoAnn Foriest

“It has been a pleasure to work with the individuals who care about their customers and deliver a high level of Professionalism.”

Mr. & Mrs. Derrick Maxwell

“The Del Mar team did an awesome job. It is almost unbelievable!”

Rose Jennings

“On a recommendation from my insurance, I selected Del Mar Builders of Chicago Heights to do the renovations at my house. I couldn’t be more pleased with the results and I recommend them to anyone wanting a first-class renovation.”

Sergio Dominguez

“They are with you every step of the way. Incredible staff to work with any time of year.”

Spike & Karen O’Dell

“If you should ever need a reference send them over to my house to take a look. That will convince them that you do quality work. We highly recommend your services.”

Michele Latta

“After much research, I settle on Del Mar Builders and I am very glad I did. Every single person I called for reference gave glowing recommendations of the company and their employees.”

Terry M. Faulk

“My project manager called me daily at my request. I was in Florida and he was very forthcoming on each phase of the job. When I came back to Chicago on Christmas day and saw the work midterm I was pleased with the progress. The restoration was completed on January 25, 2013 on schedule.”

Laurie S. Hunt (Formerly Macchietto)

“Mostly, I appreciated the support and understanding showed by Del Mar Builders. There were so many decisions that needed to be made. Our new home is the envy of the neighborhood.”

Robert Kolkebeck

“Del Mar Builders brought expertise to repair the broken pipes and update a bathroom with quality fixtures. Del Mar Builders employees were reliable and trustworthy. Contact Del Mar Builders today. See what they can do to make your home better.”

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A Trusted Insurance Recommended Contractor!

WE CAN HELP YOU WITH YOUR CLAIM

FAQs

What should my first steps be?

If your home has been damaged or destroyed, you are likely to feel overwhelmed by the loss and by the repair, replace and recovery process that lies ahead. If your property was insured, that insurance policy is the best vehicle to get you back home. If this is your first experience with a large insurance claim, recognize that it’s basically a business negotiation.

When it comes to insurance lingo, laws and construction estimating…you’re not on a level playing field with the experienced insurance company. But although you may be unfamiliar with your policy and the process in general, there are laws and rules that give you rights. Use them to negotiate and recover the full benefits you’re entitled to under the policy you paid for.

Our goal is to help you understand the process and your rights so you can be your own best advocate and know where and how to get help if you need it.

Start by reading your policy’s “declarations page”. It shows how your policy is divided into coverage categories: Dwelling (“Coverage A”), Other Structures (“Coverage B”), Personal Property (“Coverage C”), Loss of Use/Additional Living Expenses (“Coverage D”), as well as other categories such as liability and medical payments. You may also have additional “Endorsements” or extras that may be listed on your declaration page. UP’s “Simplified Guide to Your Homeowners Policy” will help you understand what’s inside your policy.

 

Do your best to read your policy over and over until you have a basic understanding of what’s in it. If you don’t have a complete and current copy, ask for one (in writing) and make sure you and the company adjuster are working off the same document. There’s math involved in figuring out how much you’re entitled to for dwelling replacement , debris removal, trees and building code compliance. If you rely only on the company adjuster to calculate your losses, you may leave money on the table. UP offers many publications to help you read and understand your policy but if you can’t do it on your own, (and many can’t), consider filing a Request for Assistance with the State Department of insurance and/or hiring an experienced and reputable policyholder lawyer or public adjuster to help you.

What does the Additional Living Expense (ALE) part of my policy cover?

Temporary rent, pet boarding and other expenses you have to cover because you’ve lost the use of your home.

Gas and mileage: If you have to drive further from your temporary home to school, work, shopping, Laundromat or elsewhere.

Food: If your temporary home has no cooking facilities, submit restaurant receipts to your insurance company. Relocate to a fully equipped home as quickly as possible to avoid using up the ALE coverage you’ll need for temporary rent.

Ask your insurance company (in writing) to give you a list of common items that are covered and reimbursable under Additional Living Expense, (or Loss of Use). Most policies contain either a dollar or a time limit (or both) that cap your total ALE benefits. If delays beyond your control cause you to run out of ALE benefits before repairs/rebuilding are completed, ask in writing for an extension and file a complaint with the Department of Insurance if your request is denied.

Ask your insurer for an advance ALE payment to help you get on your feet, but know that ALE benefits are generally paid on a reimbursement basis. You have to pay for the item yourself then submit receipts. ALE does not cover items you were paying for before the loss, such as your mortgage.

If you’re confused about whether an expense belongs in the ALE versus Contents or Dwelling coverage category, ask yourself: Is this an expense I incurred because of the loss event? If the answer is yes, put it under your ALE/Loss of Use coverage. Replacement items for living: As you replace things you need for daily living, (cooking utensils, personal hygiene, etc.) request reimbursement under your Contents coverage. Most people need all available ALE coverage to pay their rent during the repair/replacement phase. For more information, read our “Survivors Speak: ALE.”

Will my insurer cover the cost if I live in a trailer during reconstruction?

If you’re planning to rebuild/repair and stay in the area and are willing to live in a trailer, try negotiating with your insurer to “cash out” your Additional Living Expenses (ALE) coverage limits so that you can buy a trailer or motor home with your ALE policy limits instead of using the money to pay rent. Negotiating a cash-out gives you flexibility and saves you from having to submit more receipts and paperwork to your insurance company.

How long will it take for my insurance claim to be settled?

Most people find it takes at least 18-24 months to repair/rebuild/replace their home and possessions after a large loss.

Who is responsible for clearing the debris from my lot and is that covered under my policy?

The homeowner is responsible for clearing debris. Policies vary – if you have appropriate coverage, the cost for this work is covered. If your home was damaged or destroyed in a natural disaster, check with your local government officials to see if they’re coordinating a debris removal program. If your soil needs to be tested and/or re-compacted, work with the adjuster to make sure a qualified professional does the work at a reasonable cost. For more information, read our “Debris Removal Tips.”

Helpful Math Hint: One of the more common additional coverages in policies is an extra amount of money for debris removal. You have to read the coverage carefully and do the math – you may have debris removal coverage in an amount that is above the limits of your “A” dwelling coverage.

Is there anything I need to do before my lot gets cleared?

Photograph recognizable items before they are taken away, particularly items your insurer removes for cleaning/salvage. Your insurer may bring in a company to clean and store items. Their fees usually get deducted from your insurance benefits for contents.

Disagreements often arise over whether damaged items are salvageable and can be cleaned or whether it makes more sense to replace them. Examine the items your insurer or cleaning company deem salvageable. If you feel they really can’t be cleaned, or that cleaning and storage costs will exceed the cost to replace them, work it out with the adjuster. After these costs get deducted from your contents insurance coverage, you’ll be left with less money to replace destroyed items.

Helpful Hint: It’s a good idea to confirm in writing with your insurance company that they have fully inspected the loss location to their satisfaction and that you can move forward with debris removal and clearing the site.

How can I get a fair claim settlement?

If you’re like most people, your home is your biggest asset. Insurance companies often read their policies with a bias that is too much in their own favor. Don’t accept an insurance company’s calculation of what they owe on your claim without getting other opinions. Read: •Dwelling Claim Tips •Contents Claim Tips  

You can also refer to the samples and examples of our website, and get a free copy of the “little yellow” Disaster Recovery Handbook and Household Inventory Guide that has guided thousands of disaster victims through the recovery process since its publication in 2006.

You paid good money for insurance benefits and good claim service. Do your best to settle your claim directly with your adjuster/insurer by following United Policyholders tips. Try getting help from elected officials, Case Managers and government agencies. But if you run out of energy or time, or feel you’re over your head, hire qualified professional help. Depending on your particular situation, a construction professional, policyholder attorney or a reputable public adjuster can make a huge difference in getting you back home without further delays and aggravation. But always be careful before hiring anyone or signing contracts. Scam artists prey on disaster victims.

My adjuster seems friendly. Can I trust him/her?

Trust but verify. Insurance companies are profit-making businesses, and their employees are not social workers. Your adjuster may be friendly, but he or she is not your friend. Remember: settling a large insurance claim is a business negotiation. The more you understand the process, the better you’ll do. Insurance companies naturally try to limit their payouts. There is a lot of confusing wording and legalese in insurance contracts that helps them do that, but there are laws to protect you and keep the claim process fair. Visit our website, use our library, and use our Ask an Expert forum. All our information is free to disaster survivors.

What are the most common post-disaster insurance problems?

  • Not having enough coverage (“underinsured”)
  • Delays
  • Confusion over what’s covered and what’s not
  • “Lowball” estimates and settlement offers
  • The adjuster assigned to the claim is unpleasant or hard to work with
  • Differences of opinion over scopes and values of losses
Does everyone have problems with their insurance company?

NO. Many claims go relatively smoothly and we hope your does. But every large loss insurance claim is time-consuming.

I think I may be underinsured... What should I do?

Underinsurance is such a common problem after total losses that United Policyholders has an entire section of our website devoted to offering tips and strategies for people who are underinsured.  It is a challenging problem and there is no “one size fits all” solution. Much depends on the history of your policy limits.

Are there "good" and "bad" insurance companies?

Some insurance companies have the reputation of being fairer and faster in handling claims than others. Speak “UP” by learning your rights, keeping a claim diary and proving the value of your losses will help you get a fair settlement with any insurance company.

The insurance company "pricing guidelines" don't match what local contractors are charging?

Computers don’t repair and build homes…licensed contractors do. Your insurance company owes you for what an experienced and reputable contractor would charge you to do the required work to put your home back to its pre-loss condition. Insurance companies use guideline pricing and “Xactimate” (computerized home replacement cost estimating software) to predict how much materials and labor should cost. But an estimate prepared by a qualified local, licensed and bonded contractor who has visited the loss site and reviewed information about the pre-loss structure is generally the most reliable basis for a claim settlement.

My home is damaged, my insurance company is refusing to pay anything up front, I don't have cash, and contractor won't get started without it?

Push back and assert your rights. Overhead and profit, (“O & P”) is a known expense that all contractors charge, usually at a rate of 10% and 10%. An insurer that holds back O & P until repairs are completed puts the property owner in an impossible financial position. Under a replacement cost policy, if you have a signed contract to rebuild, it is wrong for your insurance company to hold back O & P until your home is completely repaired. Check out this helpful article on Payment of Overhead and Profit for more information.

My insurance company keeps reducing what they're going to pay by "depreciating" items in my claim; what can I do?

Depreciation is frustrating and confusing to most people. It’s subjective—not a science. Each adjuster makes his or her own decisions on how much and which items they depreciate. That means it’s up to you to argue for more reasonable numbers. Many adjusters will try and apply a set depreciation across the board to every item. That’s not fair. The condition of an item, its age and its useful life are all factors to consider. Not everything in your home is subject to depreciation. For example, paint, vinyl and roofing are exposed to the elements, so of course they deteriorate and are subject to depreciation. The underlying materials that held your home together—studs, cement, rebar, and framing—are not. Studs can last 200 years, so don’t allow your adjuster/insurer to depreciate those items.

Adjusters and insurers rarely volunteer to tell you that if you submit receipts for items you replace, they must pay you the difference between what they paid you for the item’s Actual Cash Value (ACV) and what it actually cost you (if you have a Replacement Cost, not strictly ACV policy). For more information, read United Policyholders’ Depreciation Basics.

My adjuster is rushing me to complete my contents inventory, but I just can't remember everything yet.

It’s normal not to remember much after a traumatic loss. Take your time and don’t be pressured. Ninety nine percent of all disaster victims can’t remember much of what they had— even after months and years after their loss. UP offers free inventory forms and lists on a flash drive and on our website that will help job your memory. If you’re not a computer person, use the lists in the Disaster Recovery Handbook and Household Inventory Guide.

 
If you allow yourself to be rushed into a fast settlement, you are definitely going to underestimate what you had and get less than you’re entitled to. Don’t forget to include taxes, transportation and shipping costs associated with replacing items. Your policy probably has a deadline for submitting your contents inventory. Ask in writing for extensions of time and if your insurer refuses, get help from the Department of Insurance and/or a qualified professional.

My home is only partially damaged, but it will look weird if half the vinyl siding is old and half is new. The insurance company is telling me they don't owe for matching. Is that true?

 
Generally speaking, the insurer owes to restore your property to its pre-loss condition subject to the dollar limits of your coverage. The appearance of your home after repairs have been made should be “uniform and consistent.” If you didn’t have two different colors of siding on your house before the loss, you don’t have to have them after the loss. Insurance should to put you back where you were before the loss. In recent years, some insurers have been sneaking new wording in to their policies that can cause problems in this area. For more information, read UP’s Tips on Partial Losses. 

The contractor estimates I've received are $20,000 and more above the ones the insurance company has gotten. How can I break the logjam and still hire the contractor I trust?

 
Differences in construction estimates are a very, very common problem with large losses. Ideally, you and the insurance company should reach agreement on a “Scope” of loss that lists in detail the quantities and qualities of construction materials, the trades, labor, profit and overhead, building code compliance and every single item required to be priced to repair or rebuild your original home. If you can reach an agreement on a scope then have contractors bid on that –it’s far easier to break a logjam due to conflicting contractor estimates.

 

 
If you’ve submitted all the information that your insurance company needs to pay your dwelling claim, written follow-up letters and made phone calls to higher-ups in the company, but nothing’s worked, consider “Mediation” or “Appraisal” to resolve the difference. Mediation is an informal way of resolving problems without going to court. Insurance appraisals are like mini-trials without a jury. Almost every homeowner’s policy has an Appraisal section that is supposed to help resolve disputes over repair estimates.

 
If you and your insurance company are far apart on the amount you’re owed for repairs, consider using the appraisal process to settle the dispute. If you decide to use the process, make sure you get help from experts who don’t do most or all their work for the insurance industry or you’ll be wasting your time and money.brend

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OUR SERVICES

DAMAGE RESTORATION

FIRE RESTORATION

When it comes to property disaster, there’s not one worse than fire damage.  Your initial response will be shock, it is our mission to create a stress free environment regaining what you had lost and by returning your family home back to normal in an organized and  timely manner. After the effects of structural damage, soot, debris and smoke odor, Del Mar will repair any fire related issue.  

WATER RESTORATION

If proper water removal and drying techniques do not become a priority, water damage can wreak havoc on your home. Mold can grow within 48 hours and it affects your home’s structure as well as your health.  Fast action is crucial and Del Mar will first inspect the property for safety then extract water using cutting edge equipment to remove moisture from deep within the floor and walls.

WIND RESTORATION

Did you know the State of Illinois ranks 2nd experiencing the most wind and hail damage?  Your roof and siding is what keeps your rock, your home safe.  Del Mar offers expert roof repairs including necessary code upgrades such as ice and water shield as well as drip edge.  Not only do we replace your siding, we will wrap your siding and insulate it properly.  Chicago’s winters do get cold.

EMERGENCY SERVICES

WATER REMOVAL

A sump pump fails or a pipe bursts.  Del Mar’s Emergency Team is fast and reliable.  We do not want to see your property get further damaged, nor do we want to see mold set in.    

BOARD UPS

Fire or vandals lead to broken windows and knocked down doors.  Del Mar’s Emergency Team is ready to secure your home and keep you safe 24/7.  Rodents and intruders must be kept out.

TARP UPS

Did high winds tear off your shingles and siding?  Water leaks can now ruin your attic and interior walls.  Not anyone with a hammer can just tarp a roof!  Our licensed and experienced emergency team utilizes special trade methods to make sure that tarp will hold and keep water from further damaging your home!

BIO HAZARDS

Great care must be taken to protect one and other while cleaning hazardous substances. Even greater care must be taken to ensure that every remnant of a virus, toxin or chemical is decontaminated, sanitized or even removed from the site of a spill – not flushed into public waste or drain systems. Each sample from each project is analyzed in accordance with methods as prescribed by the EPA.

CONTENT STORAGE / DRYCLEAN

Our licensed electricians and registered plumbers are specially trained to examine, identify and solve the most complex issues. We will provide immediate response and service your emergency needs whether its temporary lighting/power repairs or emergency plumbing.

CUSTOM DESIGN BUILD

KITCHEN REMODELING

Remodel your kitchen with new appliances, flooring, stylistic lighting and functional cabinetry. Got space? We make space. Enjoy your family table and outdo your neighbors. 

BATHROOM REMODELING

Renovate your bathroom with updated vanities, custom designed showers, surprise yourself with a whirlpool tub. Choose your own materials and create that environment that you’ve envisioned.  A Del Mar Project Manager can inform you of the newest trends or what’s just cool.

BASEMENT REMODELING

Have an old basement that lacks space and isn’t functional?  Let Del Mar help you renovate a once boring room now with class.  Stylistic flooring, upgrade in lighting, fresh paint and a unique ceiling design can all add towards a new flow and feel to relax in.

NEW DECKS & PATIOS

Enjoy the outdoors not just with a lawn, but with a patio or custom deck that screams your personality.  Home is where the heart is, why not extend it with a fancy fun deck. 

NEW ROOFS & SIDING

A new roof adds value to your home, it also refreshes it’s look.  Save energy while maintaining a safe home!  A Del Mar Project Manager can answer any of your questions regarding shingle design, upgrade in code and flashings.  Our licensed roofers expertly remove and replace your gutters and siding. 

your del mar team

Office Staff

Karen Kogler

Karen Kogler

Office Manager

708.540-2112

Jorge Diaz

Jorge Diaz

Construction Services

708-704-3336

Kerri Ellrod

Kerri Ellrod

Accounts Receivable

708.540-2111

Jerry Gonzalez

Jerry Gonzalez

Office Support Staff

708-704-3336

Megan Hynes

Megan Hynes

Customer Service

708.540-2122

Donia Ricci

Donia Ricci

Customer Service

708.540-2110

Project Managers

Ryan DeYoung

Ryan DeYoung

Senior Project Manager

708-774-1711

Eric Walker

Eric Walker

Project Development Manager

708-837-0078

Nancy Boyle

Nancy Boyle

Project Manager

708-704-5407 

Eddie Jones

Eddie Jones

Project Manager

708-860-1345

Samantha Bravo

Samantha Bravo

Assistant Project Manager

Petr Kasal

Petr Kasal

Project Manager

708-712-2871

Field Staff

Dawn Pelnarsh

Dawn Pelnarsh

Estimator

708-400-1567

Brandon Burns

Brandon Burns

Estimator

708-860-6737

Bob Wehrly

Chief Estimator

708-910-8680

Sales Marketing and Customer Service

Mike

Mike

Senior Business Manager

708-774-5070

Nicholas

Nicholas

Web Designer

help@m2echicago.com

Edgars Legzdins

Edgars Legzdins

Sales and Marketing Manager

708-518-2158

Amy Karr

Amy Karr

Sales Department

708-518-2950

Megan Arseneau

Megan Arseneau

Sales Department

708-712-1470

John Krocker

John Krocker

Outside Sales

708-400-2602

Del Mar Builders

Del Mar

Corporate Office:

165 West 10th Street, Suite 1 Chicago Heights, IL
 

Phone: 800-298-0900

Fax: 708-898-2296

North Location:
350 S. Northwest Hwy #300, Park Ridge, IL 

Indiana Location:
2146 US 41, Schererville, IN